Contact information

If you need help with a product, order, delivery, return, payment, or any other enquiry, you can contact Opekto using the details below.

Opekto

Address:
7 Swanns Rd, Cambridge CB5 8JZ, United Kingdom

Email:
flickj247@gmail.com

Phone:
+44 7462 214187

Customer Service Hours:
Monday to Friday
9:00 AM – 5:00 PM UK time

Order Support

If you are contacting us about an existing order, please include your:

• Full name

• Order number

• Email address used at checkout

• Brief description of your enquiry

Returns

Before returning an item, please contact us first so we can provide the correct return instructions.

Please do not send products to our business address unless we have confirmed that it is the correct return location for your order.

Response Times

We aim to respond to customer enquiries as quickly as reasonably possible during our customer service hours.

For urgent order-related issues, please include your order number in your message so we can locate your purchase more efficiently.